Heidi Carrion

Senior Scientist, Products Research, Consumer Foods R&D, The J.M. Smucker Company

I’ve spent the past 15 years listening to end-users, gleaning insights and translating these to new product and business opportunities. I consider myself to be a professional listener and question asker. I honed these skills consulting in the industrial design world and now continue working with food scientists and marketers. Currently with the J.M. Smucker Company, I am part of an insights team embedded in R&D, focusing primarily on product development. I live near Cleveland, Ohio, with my husband, Luis, and three kids – Lucy, Lola and Theo.