I’ve spent the past 15 years listening to end-users, gleaning insights and translating these to new product and business opportunities. I consider myself to be a professional listener and question asker. I honed these skills consulting in the industrial design world and now continue working with food scientists and marketers. Currently with the J.M. Smucker Company, I am part of an insights team embedded in R&D, focusing primarily on product development. I live near Cleveland, Ohio, with my husband, Luis, and three kids – Lucy, Lola and Theo.
Sessions from Heidi Carrion:
With a background in R&D and years of experience in product design, innovation and product development, I have a unique perspective on the importance of delivering meaningful insights. I’ve witnessed [...]
Wednesday | 11:40 am - 12:10 pm | Room 1