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Exhibitor, Presenter, Gold Sponsor

Booth 600

Say hello to Caplena.com, your customer feedback sidekick! Using augmented intelligence, we turn mountains of data into valuable insights in minutes with our innovative augmented intelligence technology. Say goodbye to manual categorization and hello to deep, meaningful insights.

Companies like eBay, DHL, Lufthansa and Johnson & Johnson trust us to help them understand their customers and drive success. And, because we believe in the power of storytelling, we make it easy for you to visualize and present your findings in a way that truly showcases the impact of your customer insights.

Join the ranks of successful companies and try Caplena today – the text analysis tool for your customer feedback.

Sessions from Caplena AG:


How Flixbus leverages LLMs for operational excellence

If you’re truly committed to enhancing customer satisfaction, delving into the finer details is essential. That’s just what Flixbus does: The transportation scaleup systematically analyzes over 600k open responses from [...]

Details

Wednesday | 1:30 pm - 2:00 pm | Room 4

Expo experience:

Battle against AI!

Booth 600

Prepare for an epic battle against Caplena’s genius AI in the ultimate quest of topic assignment! Think you can outsmart our cutting-edge tech? Prove it! Triumph over our AI and seize the coveted prize: a pair of trendy, envy-inducing AirPods! Game on, challenger!