Room 1 | 10:15 am - 10:45 am | Thursday, February 23, 2023
Before Copernicus proved that the earth revolved around the sun, all astronomers used the wrong baseline assumption that the sun revolved around the earth so every observation and all their analysis was filtered through the wrong baseline assumption of what revolved around what. It really didn’t matter how much data they collected, or how well they analyzed/rationalized, their observation were wrong. So when is the last time you really did a baseline assumption check-in on your research initiatives and how do you even do that? This presentation will share the contextual intelligence lens to do a check-in. Susan will share the tools she has developed so that you can begin to integrate counterintuitive thinking, cognitive demographics, as well as why you should rethink how you use behavioral economics and empathy.
Speakers:
More sessions
Behind every great brand is a deep understanding and empathy for the customer. To create and deliver for customers, brands must understand what they want and how they think feel [...]
First-party data is used more than ever to build successful relationships between brands and their customers. It’s not just about selling a product, it’s about creating a personal bond with [...]
Consumers who are most likely to provide authentic, trend-setting insights are least likely to participate in traditional research. Why? Because traditional research feels more like taking a test than a [...]