Teena Singh

Senior Manager, dCX UX Research and Insights, ServiceNow

Enterprise UX research professional with expertise in digital customer experience (dCX) design and customer rollout. I advocate for users and serve as a trusted advisor and thought leader for product and design teams. I thrive when faced with new challenges and believe that through cross-functional collaboration and end-user engagement, we can successfully produce the best user experience and win as a team for our customers and business.

Sessions from Teena Singh:

How ServiceNow aligned its UX research to maximize impact and influence

Organizing the work of a set of UX researchers is not an easy task. Leveraging agile methodologies has helped the ServiceNow digital UX research and content team align their work [...]


Wednesday | 11:00 am - 11:30 am | Room 1