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Johnny Anderson

Associate Vice President, Customer Experience, Fuel Cycle

Johnny is the associate vice president of customer experience at Fuel Cycle overseeing the entire customer life cycle from onboarding through growth and expansion. He brings over 15 years of experience in customer-facing account management, technology training and executing quantitative and qualitative research in the areas of consumer behavior, media and politics. Prior to his current role, Johnny taught sociology at various colleges. He holds a B.A. in gender and women’s studies and an M.A. in sociology from CSU Northridge.


Sessions from Johnny Anderson:

Finding the ‘so what?’ behind your research

Like many industries, banking has faced many challenges in recent years, from increasing competition to shifting customer expectations – challenges that require market research to stay ahead of. However, First [...]

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Wednesday | 3:45 pm - 4:15 pm | Room 3