London

February 12-13, 2019

London
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Experience the New Generation of NPS Platforms

Room 3 | 10:45-11:15 | Wednesday, February 13, 2019

Learn how AI reveals the hidden loyalty drivers in your text feedback:

  • Turn a simple two-question NPS survey into an insights goldmine.
  • Analyze text responses faster, cheaper and more efficiently by leveraging NLP-AI with codit.co.
  • Employ AI to reveal hidden insights and avoid costly mistakes, which can produce misleading results when using traditional analyses.

Speakers:

More sessions

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Robots to the Rescue: Decoding the Real Voice of the Customer Using Leading-edge AI

As marketers and market researchers, making sense of the vast amounts of data available to us is hard. In particular, the analysis of large volumes of text data in a [...]

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Wednesday | 2:15-2:45 | Room 4

The Power of Real-Time Behavioral Data in the Subscription Video-on-Demand Era

With the number of subscription video-on-demand (SVoD) users worldwide at an estimated 283 million and the expectations of it continuing to skyrocket, ProdegeMR and RealityMine wanted to learn a little [...]

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Tuesday | 10:00-10:30 | Room 2

Simplifying the Complex: A Practical Guide to B2B Customer Journey-Mapping

Many B2B organizations are trying to improve their CX by mapping out customer journeys, but how do you actually go about doing it? In this talk, Simon McEvoy, head of [...]

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Tuesday | 2:15-2:45 | Room 2