February 12-13, 2019

Register Now Convince the Boss

Experience the New Generation of NPS Platforms

Room 3 | 10:45-11:15 | Wednesday, February 13, 2019

Learn how AI reveals the hidden loyalty drivers in your text feedback:

  • Turn a simple two-question NPS survey into an insights goldmine.
  • Analyze text responses faster, cheaper and more efficiently by leveraging NLP-AI with
  • Employ AI to reveal hidden insights and avoid costly mistakes, which can produce misleading results when using traditional analyses.


More sessions

See all sessions

Simplify This! Empowering Agile Teams to Make the Right Decisions Fast

Agile organizations are very much action-driven. They empower teams to rapidly learn and make fast decisions in order to create value for all stakeholders. The pressure on market researchers within agile [...]


Tuesday | 9:15-9:45 | Room 2

Transforming Insight at Spire Healthcare

Join this session to hear a conversation with Will Ranner, head of insight, discussing his priorities and experiences Spire Healthcare together with James Wycherley, CEO of the Insight Management Academy.


Wednesday | 3:15-3:45 | Room 2

Are We There Yet…? A Conversation with Keerti Nair: How Reckitt Benckiser Transformed its Insights Approach

A Q&A session with Keerti Nair, head of insights for RB-HyHo, UK and IR, exploring the company’s insights transformation journey, from one that was reactive and validatory to new, always-on [...]


Wednesday | 10:45-11:15 | Room 1