February 12-13, 2019

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George Efkolides

Head of Passenger Experience and Airport Insights, Heathrow

George joined Heathrow 10 years ago from London Business School, where he was associate director, revenue and portfolio management within executive education. Prior to LBS, George held a number of management positions with OAG and IATA focusing on the provision of market analysis solutions and aviation services to several airlines and airports worldwide. George holds an MEng in mechanical engineering from the National University of Athens and an MSc in air transport management from Cranfield University.

Sessions from George Efkolides:

Heathrow Customer Experience Takes Off with Dapresy

Heathrow Airport is an enormous ecosystem with a myriad of complex operations that must ensure that passengers traveling to, from and through the airport have a reliable and memorable journey. [...]


Tuesday | 2:15-2:45 | Room 1