February 12-13, 2019

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Simon Doolin

UX Researcher, Microsoft

Simon Doolin is a design researcher at Microsoft and has been part of the SwiftKey Keyboard team for the past four-and-a-half years. His research focuses on providing insights to drive product strategy as well as providing actionable insights throughout the product development lifecycle. Previous to this, Simon completed a Ph.D. in usability engineering at the University of Edinburgh. Simon’s Ph.D. focused on developing speech-driven interfaces employing embodied conversational agents, or avatars, and investigated how these systems can be made more usable for older adults.

Sessions from Simon Doolin:

Defensive Development: Using Mobile Behavioral Research to Create Competitive Products

In a competitive marketplace, it’s hard to decide which features should take priority in your product road map. Microsoft shares how they targeted a competitor’s customer base using mobile behavioral [...]


Tuesday | 4:15-4:45 | Room 3