February 12-13, 2019

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We are the customer closeness agency dedicated to improving the fortunes of brands and businesses by putting the customer first, always. Our philosophy is fairly simple: involving your customers (or prospects) in your decision-making from the outset, increasing effectiveness and return.

We believe in building brands on the foundations of insight: understanding consumers, their journeys and experiences, competitive landscapes, emerging trends and opportunity gaps. Our customer-led approach, tailored to each project, ensures that our strategic recommendations and delivery are always based on the people that matter most.