Robin Shuker

Managing Director, Field Agent UK

Robin Shuker was appointed MD Field Agent UK Ltd (part of Field Agent Inc.) the global leader in crowdsourced Real-Time Shopper Insight and Retail Audits in 2019

Field Agent has a crowd of 120,000 Shoppers visiting all major retail outlets across the U.K. We work with major brands and retailers to help them better understand how people are shopping, what they are buying and why? Their feedback includes Videos and Photos bringing their experience in-store to life.

And to support online sales we can ask Shoppers to buy your products and rate them in Online Reviews on Retailers’ websites.

Sessions from Robin Shuker:

How shoppers choose what product to buy in store and evaluating customer satisfaction after purchase

This case study covers the total shopper journey in the purchase of Nutritionally Complete drinks and Protein Shakes. Initially, we asked Shoppers about their attitudes and intentions when buying products in [...]

Details

Wednesday | 4:45 pm - 5:15 pm | Room 3