Matthew Loukes

Ally Ambassador, BT Group

An insight researcher for more than 30 years, Matthew is also a campaigner and author. Currently an ally ambassador at BT, where he has worked in customer experience insight since 2019

Sessions from Matthew Loukes:

Diversity, inclusion and belonging in BT’s insight team – And beyond

A look at how BT’s insight team is working towards creating an inclusive environment where our insight and our team better reflect the communities it serves. In this presentation we will [...]