Jemma Toynebee-Smith

Group Account Lead, DVJ Insights

Jemma Toynebee-Smith has over 15 years of experience in the insight industry, having worked extensively in the U.K. across client, operational and management roles. Jemma is currently Group Account lead at DVJ Insights in the U.K. where she is responsible for helping to expand the business internationally whilst also leading several key accounts. DVJ Insights is one of the fastest-growing insight companies in Europe with smart innovative thinking and solutions that are founded on and supported by academic and scientific thinking. Jemma is passionate about consumer decision-making, behavioral science and driving brand growth.

Sessions from Jemma Toynebee-Smith:

Case study of Carat: Revealing the world’s most emotionally intelligent brands through AI-powered mass qual

DVJ Insights and Carat have collaborated to reveal the world’s most emotionally intelligent brands by using mass qual techniques to holistically measure people’s experiences and emotions, spanning the importance of [...]


Wednesday | 10:45 am - 11:15 am | Room 3