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Say hello to Caplena.com, your customer feedback sidekick! Using augmented intelligence, we turn mountains of data into valuable insights in minutes with our innovative augmented intelligence technology. Say goodbye to manual categorization and hello to deep, meaningful insights.

Companies like eBay, DHL, Lufthansa and Johnson & Johnson trust us to help them understand their customers and drive success. And, because we believe in the power of storytelling, we make it easy for you to visualize and present your findings in a way that truly showcases the impact of your customer insights.

Join the ranks of successful companies and try Caplena today – the text analysis tool for your customer feedback.

Sessions from Caplena AG:


Generative AI meets text analysis for a quant and qual understanding of rugby players’ attitudes

With ever-improving new AI technology, market researchers are looking for ways to employ AI beyond efficiency gains on manual text analysis. Instead, they are for example searching for possibilities to [...]

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Thursday | 12:15 pm - 12:45 pm | Room 2