April 2-3, 2019

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Tiffany Ng

Sr. Manager, Consumer Insights, Experian

Tiffany Ng’s passion for exploring the WHYs of human behavior can be traced back to her voracious curiosity to understand the effects of socio-economic inequality. This led to degrees in psychology and sociology at UCLA. As a researcher and analyst, Tiffany’s ability to tell stories about consumer experiences has gained her respect in different industries, including automotive and fintech. Her last six years at Experian’s direct-to-consumer business heading up consumer insights have been focused on putting the consumer at the center of strategic initiatives. Tiffany’s focus on agile/automated platforms to support traditional objectives enables her team to deliver quicker/more insights.

Sessions from Tiffany Ng:

Bringing a DIY Online Community to Life: The 9-Year Success Story of voicesHUB by Experian

In the fast-moving, highly competitive categories of managing credit reporting and identity protection, consumer insights agility is paramount. That’s why Experian set out to better understand our online subscription member [...]


Tuesday | 5:00-5:30 | Room 3