April 2-3, 2019
Tiffany Ng’s passion for exploring the WHYs of human behavior can be traced back to her voracious curiosity to understand the effects of socio-economic inequality. This led to degrees in psychology and sociology at UCLA. As a researcher and analyst, Tiffany’s ability to tell stories about consumer experiences has gained her respect in different industries, including automotive and fintech. Her last six years at Experian’s direct-to-consumer business heading up consumer insights have been focused on putting the consumer at the center of strategic initiatives. Tiffany’s focus on agile/automated platforms to support traditional objectives enables her team to deliver quicker/more insights.
Sessions from Tiffany Ng:
In the fast-moving, highly competitive categories of managing credit reporting and identity protection, consumer insights agility is paramount. That’s why Experian set out to better understand our online subscription member [...]