Stephanie Bannos-Ryback

Executive Vice President, Customer Experience, Ipsos

Stephanie Bannos-Ryback, executive VP and service line head for U.S. customer experience, is an executive sponsor for a wide variety of CX programs for clients in technology, financial services, retail and telecom sectors.​ She leads service line innovation through new offerings, collaborations with other Ipsos capabilities and technology partner strategies.​ Stephanie provides a holistic POV on CX through an all-channel lens and passion for emphasizing an organization’s internal enablers of achieving their desired CX outcomes.

Sessions from Stephanie Bannos-Ryback:

Defending the customer during economic uncertainty: 5 best practices for getting and securing buy-in for CX investments

During times of economic uncertainty, budget owners are faced with pressure to defend, rethink or limit investments. In these times, Experience owners must make even smarter decisions on how they [...]


Tuesday | 9:00 am - 9:30 am | Room 3