Brian Lunde

SVP, Client Engagement, CMI Research

Brian is a market research and insights veteran with more than 30 years of experience. A seasoned research consultant, he is passionate about tapping into research and analytics to help clients to create, sustain and grow profitable customer relationships.  He entered the field in the early days of customer satisfaction measurement as a distinct research discipline and has been deeply engaged in this work ever since.

Sessions from Brian Lunde:

Making the magic happen: How to create the ultimate agile 360 segmentation to drive engagement and growth

Magic happens when you pair high velocity market research consulting with the most advanced survey and data processing technologies. We take you through how agility and rigorous methodology go hand-in-hand [...]


Monday | 4:00 pm - 4:30 pm | Room 2