March 5-6, 2019
Taking the tube map as inspiration, I’ll highlight why it’s more important than ever that today’s insight teams focus on the decisions the business needs to take and how the focus needs to be on building connections across data sources rather than relying on single-source information.
With all the hype surrounding technology (from big data to AI), there’s a risk that we neglect the human skills which make us so valuable to organizations.
We must curate and connect. Integrate and Inspire.
I’ll share practical tips for both clients and agencies alike.
In this session, we will share our key learning: What are the most common personality types in the C-suite? How do you effectively screen for the right business decision makers? How do you [...]
Tuesday | 9:15-9:45 | Room 2
It seems over recent years the word “dashboard” often conjures up fears amongst market researchers of data-heavy, complicated, unwieldy online reports that cost a small fortune to produce, both in [...]
Tuesday | 3:30-4:00 | Room 1
Journey-mapping is the best practice to understand how your customers view their experience; Forrester reports that 88 percent of customer experience (CX) professionals are mapping customer journeys and Temkin Group [...]
Wednesday | 8:30-9:00 | Room 5