March 5-6, 2019

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Shawn Gensch

Chief Customer Officer, Sprouts

Sprouts Chief Customer Officer Shawn Gensch leads the healthy grocer’s guest engagement, marketing and research initiatives designed to inspire new customers and engage existing guests online and in-store with meaningful experiences. Known for knowledgeable customer service and a mission-driven purpose, Sprouts continues to meet guests’ healthy living needs wherever they are through relevant digital content, exclusive mobile offers and grocery delivery.

Sessions from Shawn Gensch:

Enhancing Guest Experience by Turning Insights Into Belief

Known for making healthy living affordable, Sprouts’ welcoming environment and knowledgeable team members continue to drive its expansion from coast to coast. But with constant growth, how does a retailer [...]


Tuesday | 11:30-12:00 | Room 4