James joined the IMA as CEO in 2015 after 10 years as director of customer insight and analysis at Barclays.
In 2020 he published his first book, “Transforming Insight: The 42 secrets of Successful Corporate Insight Teams,” and he now hosts the Insight forums and the Transforming Insight podcast which has been downloaded 10,000+ times.
James is an expert on insight leadership and insight team transformation, drawing on his own personal experience and two decades of best-practice conversations with 100+ IMA members. He has delivered consultancy and keynote presentations in Europe, North America, Australia, India and the Middle East.