As a strategic business partner, KMR, LLC satisfies unmet business needs through qual/quant opinion, consumer and market research. Moderators: co-founders Helen and Mike Karchner. Methodologies: in-person, telephonic, virtual or a hybrid to meet objectives. Generally: PMR conducted in 84 industries. Specialty: pharma/ins/med dev in 110 therapeutic areas. Unique ability: provide small boutique customized service with global strategic support. Helen: an Expert RIVA-trained moderator who custom designs the PMR in client collaboration. Michael: a Master RIVA moderator (n<30 in U.S.) provides specific technique implementation within interviews, analysis/report development. Communication skills for Helen and Mike: effective, direct, honed, engaged listening, interested and conversational.